Highland Estates Real Estate Agent Reviews

Selling a condo apartment in the current Calgary market is a challenge. Big John's team rose to the challenge and (together) we were able to successfully negotiate a sale in 1 month. Although the negotiated price wasn't as much as we originally wanted, the price was fair (given the market conditions) and the buyer was easy to work with. I am a demanding client, but John and team rose to my challenges and supported my requests. Big John's support team are very good, providing timely information and responding to questions quickly either by email or phone. The only suggestion for improvement would be the offering of a rhythm of regular/scheduled weekly telephone conversations, discussing updates and status. I recognize the team provide weekly update reports, but these don't necessarily provide the detail or clarifications required. Some sellers would not want this level of regular contact; but, for us (living outside the Calgary area) the scheduled telephone connection would have been beneficial. The calls need not be long, just a regular 15 minute keeping in touch conversation. It would have saved me feeling like I was pestering John and team with questions and requests for updates.

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Working with Cheryl & Big John was an incredible experience from start to finish. They took the time to truly understand what we were looking for and made us feel like we were their top priority throughout the entire process. Their communication was excellent, they were always available to answer our questions, and they provided honest advice that helped us make confident decisions. What really stood out was the personal touch. We never felt like just another client—they genuinely cared about finding us the right home and making the experience as smooth and stress-free as possible. Their knowledge of the market, attention to detail, and dedication exceeded all of our expectations. If you're looking for a realtor who is professional, trustworthy, and genuinely invested in your goals, I can't recommend them highly enough. We couldn't be happier with our experience and would absolutely work with them again!

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