"5/5 Got in touch with me immediately, and was both personable and knowledgable. Took the time to get to know our needs and to understand the direction we wanted to go. Explained current trends and outlined what we could expect. Organized and prompt, had the required information at her fingertips. Good familiarity of neighborhoods, commuting issues, schools and local amenities and seemed to anticipate our priorities. Kept us apprised of updates, and was patient when we needed time with decisions. Appeared to have good relationships in the field, and ensured our needs were met. Warm and friendly in her approach, and we looked forward to our conversations. Response time was good and we never felt rushed. A very positive experience."