"Dear John and team, We would like to express our gratitude to you for handling the listing and sale of our property in such a short period of time, especially considering these difficult economic times, the covid pandemic, and the fact that our house is tenant occupied. The listing became active on Feb 2nd; 3 offers were presented and the best one with the offer above asking price was accepted on Feb 5th with the conditions removed on Feb 12th. Your marketing strategy delivered results even faster than you indicated at our initial meeting. In our past experiences of selling houses, we have never had such a remarkable result in which you and your team have delivered as promised. In all four categories of competency, knowledge , communication, and personal experience, we believe without any reservation that you and your team earned a rating of five stars. We will no doubt expect the same level of service from you and your team from now on until this transaction closes and the ownership will be transferred to the new owner. We will be more then happy to provide references to anyone seeking a realtor to attend to their real estate needs. Thank you! Kind regards Oleg and Fiona"